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HCBSPAP101 - Contact Information - Contact Information - Updated External Provider Relations Representative information
Blue Cross of Idaho·ID·Medical Policy
Effective date
Apr 1, 2025
We identified it
Jun 19, 2026
Summary
Blue Cross of Idaho updated their provider contact information policy (HCBSPAP101) with new External Provider Relations Representatives and their assigned territories. The policy provides updated contact details for Michelle Garland and Niki LaMay, CPC, who handle different Idaho regions and contiguous states.
Action Required
Update provider contact lists and reference materials with new External Provider Relations Representatives: Michelle Garland for Western/Central Idaho and Southern Idaho regions, and Niki LaMay, CPC for Northern Idaho region. Use PRexternalreps@bcidaho.com to schedule training meetings.