CommercialAdministrativeMedium impact
PAP801 - BlueCard® Claims Submission - Added provider type clarification for telehealth.
Blue Cross of Idaho·ID·Medical Policy
We identified it
Jun 19, 2026
Summary
Blue Cross of Idaho updated their BlueCard claims submission policy to add specific provider type clarifications for telehealth services. The policy now explicitly defines which Blue Cross plan to submit telehealth claims to based on provider location and includes guidance for temporarily out-of-area providers using telehealth.
Action Required
Immediately: Billing team must review current telehealth claim submission procedures and ensure claims are filed to the provider's local Blue Cross plan. For Idaho providers delivering telehealth services, file to Blue Cross of Idaho or Regence Blue Shield of Idaho. For temporarily relocated providers (up to 6 months), continue filing to original plan. Update billing workflows to verify provider location and contract status before submitting telehealth claims.