CommercialAdministrativeMedium impact
Improving Our Services
Blue Cross Blue Shield of Wyoming·WY·Prior Authorization
Effective date
Nov 19, 2024
We identified it
Jun 19, 2026
Summary
BCBS Wyoming launched online eligibility and benefits verification through the Availity Provider portal and extended their Provider Services Call Center hours to begin at 7:00 AM starting November 19th. The portal includes patient cost estimator and coverage details, while prior authorization processing times remain longer than usual.
Action Required
Immediately: Billing and front desk staff should begin using the Availity Provider portal under 'Patient Registration' tab for eligibility verification instead of calling. Watch the demo video in the tool. For urgent prior auth calls, use extended call center hours starting at 7:00 AM by calling 888-359-6592. Continue to expect longer processing times for prior authorization requests.