CommercialAdministrativeMedium impact
BCBSWY Authorization Attachments
Blue Cross Blue Shield of Wyoming·WY·Prior Authorization
We identified it
Jun 19, 2026
Summary
BCBS Wyoming has updated technical requirements for submitting prior authorization attachments through Availity, including specific file naming conventions, size limits, and browser settings. The policy also extends COVID-19 treatment cost share waivers through March 31, 2021 and provides holiday closure information.
Action Required
Immediately: Prior authorization staff must follow new Availity submission protocols - disable pop-up blockers, clear cache/cookies, use subject lines under 40 characters with alphanumeric only, name file attachments under 40 characters without symbols or spaces, keep files under 10MB, work one request at a time without multiple tabs open, and click submit then close thank you window without using back button. Update staff training materials and post troubleshooting guide at workstations.