CommercialAdministrativeMedium impact
GatewayPA Portal Multi-Factor Authentication for Medical Pharmacy Solutions at Prime
Blue Cross Blue Shield of North Dakota·ND·Pharmacy
Effective date
Jul 12, 2025
We identified it
Jun 19, 2026
Summary
Starting July 12, 2025, BCBSND will require multi-factor authentication for accessing the GatewayPA.com portal used for clinician-administered drug prior authorization requests through Prime Therapeutics. This is an administrative security enhancement that affects how providers access the prior authorization system.
Action Required
By July 12, 2025: All staff who access GatewayPA.com for prior authorization requests must set up multi-factor authentication when prompted. Monitor for information banner on GatewayPA.com with setup instructions. Contact Prime at 800-424-1708 for questions about the process.