Medicare AdvantageAdministrativeMedium impact
Kansas Preferred Blue Medicare Advantage Utilization Management Changes Due to COVID-19
Blue Cross Blue Shield of Kansas·KS·Provider News
Effective date
Mar 20, 2020
We identified it
Jun 19, 2026
Summary
Kansas Preferred Blue Medicare Advantage is temporarily closing offices March 20-23, 2020 due to COVID-19. During closure, utilization management requests must be submitted via fax (1-877-218-9089) instead of normal channels, with emergency requests handled through the after-hours line.
Action Required
From March 20-23, 2020: Submit all Kansas Preferred Blue Medicare Advantage utilization management requests via fax to 1-877-218-9089 instead of normal submission methods. For emergency requests (life, limb, or function threatening), call after-hours line at 1-800-331-0192. Resume normal submission processes on March 24, 2020.