CommercialCoverageHigh impact
Telehealth Services Temporarily Expanded
Blue Cross Blue Shield of Kansas·KS·Provider News
Effective date
Mar 16, 2020
We identified it
Jun 19, 2026
Summary
BCBSKS temporarily expanded telehealth services during COVID-19, allowing virtual visits to be paid at the same rate as in-person visits with no member cost-share through June 30, 2020. Audio-only telephone visits are permitted when video isn't available, and specific CPT codes and modifiers must be used for proper billing.
Action Required
Immediately: Billing team must update systems to use Place of Service 02 and GT modifier for all telehealth services. Use CPT codes 99421 (5-10 minutes), 99422 (11-20 minutes), or 99423 (21+ minutes) for e-visits as appropriate. Configure systems to process telehealth claims at in-person visit rates with zero member cost-share. Update encounter forms to remind providers of telehealth billing requirements.