Back to dashboard
CommercialAdministrativeHigh impact

Change Healthcare Cyber Security Issue – Provider Support

Blue Cross Blue Shield of Kansas·KS·Provider News
Effective date
Not stated
We identified it
Jun 19, 2026
Days to comply
—

Summary

Blue Cross Blue Shield of Kansas has temporarily disabled electronic claims submission and remittance advice due to a Change Healthcare cyber security issue. Providers must use alternative methods including other trading partners, direct connection to BCBSKS, free PCAce billing software, or paper claims submission until the issue is resolved.

Action Required

Action needed
Immediately: Billing team must implement alternative claims submission methods as BCBSKS has disabled electronic trading partner accounts with Change Healthcare. Options: 1) Switch to alternate vendor/trading partner if available, 2) Connect directly to BCBSKS by submitting new trading partner enrollment form for 837/835 transactions, 3) Use free PCAce billing software for manual processing, or 4) Submit paper claims. Contact ASKEDI Help Desk at [email protected] or 785-291-4178 for electronic options support. Monitor Change Healthcare status updates at their solutions page for restoration timeline.

Related policy hubs