Encourage Follow-up Care after Hospital Visits for Mental Health
AI Summary
Blue Cross Blue Shield of Texas is encouraging providers to schedule follow-up care within 7-30 days after hospital or emergency department visits for mental health conditions. This policy tracks HEDIS measures for follow-up care quality and provides guidance to improve patient outcomes and reduce readmissions.
Action Required
Immediately: Clinical staff should establish workflows to encourage mental health patients to schedule follow-up appointments within 7 days of hospital/ED discharge. Update discharge procedures to help patients schedule in-person or telehealth visits. Ensure follow-up visits use mental health diagnosis codes consistent with the original admission. Coordinate care between behavioral health and primary care providers by sharing progress notes.
Plan Types
All Plans
States
TX
Specialties
psychiatry, emergency-medicine, hospitalist, family-medicine, internal-medicine