MedicaidAdministrativeLow impact
BT202173: IHCP updates PEPW and PE applications to include option for text messages; revises acceptance letters
Indiana Medicaid (IHCP)·IN · OB-GYN, Family Medicine·Provider Bulletin
Effective date
Sep 29, 2021
We identified it
Jun 19, 2026
Summary
Indiana Health Coverage Programs (IHCP) is updating their Presumptive Eligibility applications to include an optional text messaging feature for pregnant applicants to receive information about free community resources from the Indiana Department of Health. This affects the provider portal workflow when entering PE applications and updates acceptance letters with new language about resource access and opt-out procedures.
Action Required
By September 29, 2021: Front desk staff and providers completing Presumptive Eligibility applications through the IHCP Provider Healthcare Portal must inform pregnant applicants about the optional text messaging feature from Indiana Department of Health, obtain consent before entering cell phone numbers, and explain that applicants can opt-out at any time by calling 1-844-624-6667. Update staff training on the new portal menu selections for pregnancy status and text message preferences.