MedicaidAdministrativeMedium impact
BT202385: Incorrectly denied electronic crossover claims
Indiana Medicaid (IHCP)·IN·Provider Bulletin
Effective date
Aug 30, 2023
We identified it
Jun 19, 2026
Summary
Indiana Medicaid (IHCP) identified and corrected a system error that incorrectly denied 837P electronic crossover claims from June 2-12, 2023, with EOB code 0593 due to Medicare coordination of benefits data mapping issues. Affected claims will be automatically reprocessed and providers should see corrected payments on remittance advices starting August 30, 2023.
Action Required
Starting August 30, 2023: Billing team should monitor Remittance Advices for reprocessed claims with internal control numbers (ICNs)/Claim IDs beginning with '80' to verify previously denied crossover claims from June 2-12, 2023 have been corrected and paid. No manual resubmission is required as claims will be automatically reprocessed by Indiana Medicaid.