MedicaidAdministrativeMedium impact
BT202388: IHCP announces new Sandata Mobile Connect application
Indiana Medicaid (IHCP)·IN·Provider Bulletin
Effective date
Jul 1, 2024
We identified it
Jun 19, 2026
Summary
Indiana Medicaid requires personal care and home health service providers using state-sponsored EVV systems to download the new Sandata Mobile Connect version 2.0 application. The current version 1.0 will stop working on July 1, 2024, so all caregivers must transition to the new app to continue documenting electronic visit verification for Medicaid services.
Action Required
Before July 1, 2024: Personal care and home health service providers using Sandata EVV must download Sandata Mobile Connect version 2.0 from App Store (iPhone) or Google Play (Android). All caregivers should download immediately to avoid service interruption when version 1.0 becomes inaccessible on July 1, 2024. Failure to transition will prevent EVV documentation required for Medicaid compliance.