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MedicaidAdministrativeMedium impact

BT2023110: Kepro announces additional Atrezzo Provider Portal training opportunities

Indiana Medicaid (IHCP)·IN·Education
Effective date
Not stated
We identified it
Jun 19, 2026
Days to comply
—

Summary

Kepro, the new prior authorization contractor for Indiana Medicaid, is offering additional training sessions on their Atrezzo Provider Portal from September through December 2023. These sessions will help providers learn the new system and ask questions about prior authorization processes.

Action Required

Action needed
Billing team and providers should register for one of the Atrezzo Provider Portal training sessions (Sept 6, Sept 14, Oct 19, Nov 28, or Dec 12) using the registration links provided. Contact training@kepro.com for registration issues. Familiarize staff with new Kepro contact information: 866-725-9991 for customer service and portal.kepro.com for the provider portal.

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