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MedicaidAdministrativeLow impact

Pennsylvania Medicaid: Help members get transportation to medical appointments

UnitedHealthcare·PA·State news
Effective date
Apr 15, 2026
We identified it
May 2, 2026
Days to comply

Summary

Pennsylvania Medicaid has updated information about the Medical Assistance Transportation Program (MATP), which provides transportation services to medical appointments for Medicaid recipients who lack transportation. The policy provides resources and contact information for coordinating member transportation through county-specific programs.

Action Required

Action needed
Informational only: Staff should be aware that Pennsylvania Medicaid members can access transportation through MATP administered by their county of residence. Contact UnitedHealthcare Enhanced Member Support Unit at 877-844-8844 if members need help coordinating transportation. For hospitalized members, work with UnitedHealthcare discharge planners to arrange discharge transportation.