MedicaidAdministrativeHigh impact
BT2023145: Date announced for full enforcement of electronic visit verification (EVV) for personal care services
Indiana Medicaid (IHCP)·IN·Provider Bulletin
Effective date
Nov 15, 2023
We identified it
Jun 19, 2026
Summary
Indiana Medicaid will begin testing Electronic Visit Verification (EVV) claim denials for personal care services from November 15-December 15, 2023, with full enforcement starting April 2024. Providers must ensure all personal care service claims have compliant EVV data or face automatic claim denials.
Action Required
By November 15, 2023: Providers of personal care services must ensure all EVV records are in 'Verified' status in the Sandata Portal before submitting claims. Log into evv.sandata.com/VM/Login to verify EVV data is complete and clear all exceptions. Review remittance advice for EOB codes 0951 and 0952 indicating EVV compliance issues. Contact INXIXEVV@gainwelltechnologies.com with provider details to participate in the EVV pre-check process. Claims without compliant EVV data will be automatically denied starting November 15, 2023.