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MedicaidPrior AuthMedium impact

BT202434: IHCP aligns fee-for-service continuity of care with managed care

Indiana Medicaid (IHCP)·IN·Managed Care
Effective date
May 1, 2024
We identified it
Jun 19, 2026
Days to comply

Summary

Starting May 1, 2024, Indiana Medicaid fee-for-service will honor prior authorizations from previous coverage sources (including managed care) for up to 90 days or until the original authorization expires. Providers should promptly notify the PA-UM contractor of outstanding authorizations to ensure continuity of care during member transitions.

Action Required

Action needed
By May 1, 2024: Billing team must establish process to notify IHCP FFS PA-UM contractor (phone: 866-725-9991, fax: 800-261-2774, or Atrezzo Provider Portal) of any outstanding prior authorizations when members transition from other coverage to Indiana Medicaid FFS. Always verify member eligibility before rendering services. Maintain documentation to substantiate previous authorizations.