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BT202459: IHCP notifies providers of change to prior authorization notification letters

Indiana Medicaid (IHCP)·IN·Prior Authorization
Effective date
Jun 17, 2024
We identified it
Jun 19, 2026
Days to comply

Summary

Indiana Medicaid is changing prior authorization notification letters starting June 17, 2024. Initial PA determination letters will only show the case ID number, while subsequent letters (updates, reviews, etc.) will include both case ID and authorization ID numbers.

Action Required

Action needed
By June 17, 2024: Front desk and billing staff should be aware that initial Indiana Medicaid prior authorization letters will only contain case ID numbers. Use case ID to track PA status in Atrezzo Provider Portal. Authorization numbers will appear on subsequent correspondence after initial decision is made.