Texas MedicaidLow ImpactAdministrative

HHSC LTCR Publishes Revised Regional Offsite Review Process for Critical Incidents Reported into the Critical Incident Management System for Home and Community-based Services (HCS) and Texas Home Living (TxHmL) Providers

Published April 29, 2026

AI Summary

HHSC LTCR updated provider letter 2024-22 with revised Critical Incident Management System (CIMS) review processes for HCS and TxHmL providers. Key changes include enhanced requirements for uploading supporting documentation and updated Regional Offsite Review procedures to ensure incidents are properly resolved and prevented from recurring.

Action Required

HCS and TxHmL providers should review updated provider letter 2024-22 available on the HCS Information and Provider Letters and TxHmL Information and Provider Letters websites. Ensure staff responsible for CIMS reporting understand the enhanced documentation requirements and updated Regional Offsite Review procedures. Contact LTCRPolicy@hhs.texas.gov with questions.

Plan Types

Medicaid

States

TX

HHSC LTCR Publishes Revised Regional Offsite Review Process for Critical Incidents Reported into the Critical Incident Management System for Home and Community-based Services (HCS) and Texas Home Living (TxHmL) Providers | Texas Medicaid | PolicyChanges.app