MedicaidAdministrativeMedium impact
BT2024108: IHCP identifies Sandata EVV system issue and fix
Indiana Medicaid (IHCP)·IN·Provider Bulletin
Effective date
Jul 16, 2024
We identified it
Jun 19, 2026
Summary
IHCP fixed a Sandata EVV system issue that was rejecting electronic visit verification records for specific HCBS waiver services with multiple modifiers from June 19-July 8, 2024. Providers must resubmit rejected EVV records, and affected FFS claims will be mass reprocessed on August 9, 2024.
Action Required
Before August 9, 2024: Providers must resubmit client visit data to Sandata for services S5125, S5130, and S5150 with U7/UA modifiers if they received rejection errors between June 19-July 8, 2024. Contact MCEs for managed care claim reprocessing information. Monitor remittance advices starting August 14 for reprocessed FFS claims with ICNs beginning with 80.