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BT2024117: FSSA encourages participation in 2024 MCE provider satisfaction surveys

Indiana Medicaid (IHCP)·IN·Provider Bulletin
Effective date
Jul 30, 2024
We identified it
Jun 19, 2026
Days to comply

Summary

The Indiana Family and Social Services Administration (FSSA) is encouraging healthcare providers to participate in 2024 managed care entity (MCE) provider satisfaction surveys being distributed between July and September 2024. Providers may complete one survey per MCE to provide feedback on current performance and suggest improvements.

Action Required

Action needed
Between now and September 2024: Ensure provider contact information is up to date with all managed care health plans. Complete one satisfaction survey per MCE when received to provide feedback on plan performance. No billing impact - this is for quality improvement purposes only.