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MedicaidAdministrativeHigh impact

BT2024162: Claims for school-based services will deny without ordering or referring provider’s NPI

Indiana Medicaid (IHCP)·IN · Pediatrics, Physical Therapy, Occupational Therapy·Enrollment
Effective date
Nov 1, 2024
We identified it
Jun 19, 2026
Days to comply

Summary

Starting November 1, 2024, Indiana Medicaid will deny all claims for school-based services and First Steps program services that do not include the ordering or referring provider's NPI number. Claims missing this information will be denied with EOB code 1132.

Action Required

Action needed
By November 1, 2024: Billing team must update all claim submission processes for school-based services (provider type 12, specialty 120) and First Steps program claims to require ordering or referring provider NPI numbers. Update billing software validation rules to prevent submission without NPI. Train staff to verify NPI is included before claim submission. Claims without ordering/referring provider NPI will be denied with EOB code 1132.