MedicaidAdministrativeMedium impact
BT202501: FFS Provider Relations consultants and territories are changing Jan. 1, 2025
Indiana Medicaid (IHCP)·IN·Provider Bulletin
Effective date
Jan 1, 2025
We identified it
Jun 19, 2026
Summary
Indiana Medicaid (IHCP) has reorganized their Fee-for-Service Provider Relations consultants into 7 new regional territories effective January 1, 2025. Healthcare practices in Indiana must identify their new assigned consultant based on their county location, as territories have changed and previous consultant contacts may no longer be correct.
Action Required
Immediately: All Indiana practices must identify their new Provider Relations consultant by locating their county in the updated regional map and updating contact records with the correct consultant email and phone number. Save the new contact information for future FFS training, complex claim issues, and enrollment concerns. Verify current inquiries are being sent to the correct regional consultant to avoid delays.