MedicaidAdministrativeMedium impact
BT202505: Acentra Health offers prior authorization process training for general Atrezzo Provider Portal use
Indiana Medicaid (IHCP)·IN·Prior Authorization
We identified it
Jun 19, 2026
Summary
Acentra Health is offering free training sessions on January 21 and 23, 2025, to help providers learn how to submit prior authorization requests through the Atrezzo Provider Portal for Indiana Medicaid fee-for-service patients. The training will include live demonstrations and case submission walk-throughs.
Action Required
By January 21, 2025: Prior authorization staff should register for and attend one of the Acentra Health training sessions (January 21 or 23, 1-2:15 PM ET) to learn proper use of the Atrezzo Provider Portal for Indiana Medicaid FFS prior authorization submissions. Email specific questions to INPriorAuthIssues@acentra.com before the sessions. Training will improve PA submission accuracy and reduce denials.