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MedicaidAdministrativeLow impact

Updated TMHP Complaints System Job Aid Now Available

Texas Medicaid·TX·System Updates
Effective date
Not stated
We identified it
Apr 23, 2026
Days to comply

Summary

TMHP has updated their Complaints System Job Aid with new step-by-step instructions for submitting complaints and feedback through the Provider Enrollment Management System (PEMS). The updated job aid is now available on the TMHP Learning Management System website.

Action Required

Action needed
Review the updated TMHP Complaints System Job Aid on the TMHP LMS website to familiarize staff with new complaint submission procedures. Create LMS account if needed by clicking 'Don't have an account? Sign up here.' Contact TMHP at 800-925-9126 for questions or TMHPTrainingSupport@tmhp.com for LMS access issues.