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MedicaidAdministrativeLow impact

[Ohio] Referral Dashboard in Care Central — update to Phase 2 service referrals for MyCare LTSS providers

Anthem BCBS·OH·Provider Bulletin
Effective date
Not stated
We identified it
Jun 19, 2026
Days to comply
—

Summary

Anthem MyCare Ohio is updating their Referral Dashboard in Care Central for LTSS providers. Phase 2 service referrals (including home care, personal care aids, and assisted living) will move from phone/email to the dashboard system in fall 2026.

Action Required

Action needed
Fall 2026: LTSS providers delivering Phase 2 services (assisted living, home care attendant, personal care aide, etc.) must transition from receiving referrals by phone/email to using the Referral Dashboard in Care Central. Billing teams should ensure referral coordinators are added in Availity Essentials and enable referral notification settings in Care Central before the transition.

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