STEPS Planned System Outage – April 24, 2026 to April 26, 2026
AI Summary
The State of Texas Electronic Provider System (STEPS) will be unavailable from Friday, April 24, 2026 at 5 p.m. to Sunday, April 26, 2026 at 9 p.m. CST for planned system updates. STEPS Release 3 will go live on April 27, 2026, requiring billing teams to prepare for potential workflow disruptions during the outage period.
Action Required
By April 24, 2026 at 5 p.m.: Billing team must prepare for STEPS system unavailability through April 26, 2026 at 9 p.m. CST. Plan alternative workflows for any Texas Medicaid billing processes that depend on STEPS access. Review the STEPS Transition Phased Release Plan and prepare for STEPS Release 3 going live on April 27, 2026. Submit support tickets through HHSC Provider Finance website for any issues after system restoration.
Plan Types
Medicaid
States
TX
Specialties
all-specialties