UnitedHealthcareMedium ImpactPrior Auth

Indiana Medicaid: New prior authorization requirements for additional incontinence products

Published January 12, 2026Effective January 1, 2026

AI Summary

Starting January 1, 2026, UnitedHealthcare will require prior authorization for most incontinence products when the service exceeds the monthly monetary benefit limit for Indiana Medicaid members (Community Plan, PathWays for Aging, and Hoosier Care Connect plans). Prior auth requests must include nursing assessments and clinical documentation supporting medical necessity.

Action Required

By January 1, 2026: Billing team must update prior authorization workflows for incontinence product claims exceeding monthly benefit limits for Indiana Medicaid members. Ensure nursing assessments are completed by licensed nurses employed by the supplying provider and clinical documentation supporting medical necessity is gathered before submitting requests. Use universal provider authorization fax form and fax requests to 844-897-6514. Claims exceeding benefit limits without prior authorization will be denied.

Plan Types

Medicaid

States

IN

Specialties

family-medicine, internal-medicine, geriatrics, urology

Indiana Medicaid: New prior authorization requirements for additional incontinence products | UnitedHealthcare | PolicyChanges.app