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MA00.036n, Telehealth Services

Independence Blue Cross·Medical Policy
Effective date
Jan 1, 2026
We identified it
Jun 19, 2026
Days to comply
—

Summary

Independence Blue Cross Medicare Advantage has expanded telehealth coverage codes effective retroactively to 01/01/2026. Four new codes (G0545, G0473, 92622, 92623) have been added to covered services, and code 90849 has been moved from additional services to standard telehealth coverage. Policy language was clarified regarding services not eligible for separate reimbursement.

Action Required

Action needed
By 04/06/2026 (publication date) or retroactive to 01/01/2026 for claims processing: (1) Billing team must update billing system to recognize G0545, G0473, 92622, 92623, and 90849 as covered telehealth codes for Independence Blue Cross Medicare Advantage plans. (2) Reprocess or correct any claims submitted between 01/01/2026 and 04/06/2026 that were denied or rejected for these codes—they are now eligible for reimbursement. (3) Update encounter templates and provider documentation guidelines to reflect that 90849 is now covered under standard telehealth (not as an additional service). (4) Audit existing claim denials from 01/01/2026 forward for these five codes and appeal where applicable. (5) Train billing and coding staff on the expanded code list and clarified non-reimbursable services (triage, administrative tasks, medical history intake). Failure to reprocess retroactive claims may result in lost revenue for the practice.

Affected Billing Codes

G0545
G0473
92622
92623
90849
98970
98971
98972
99421
G2010
MA00.036n, Telehealth Services | Independence Blue Cross | PolicyChanges.app