MedicaidAdministrativeMedium impact
Quarter 2 | Molina Matters
Molina Healthcare·MS·Provider Bulletin
We identified it
Jun 19, 2026
Summary
Molina Healthcare of Mississippi has transitioned to Salesforce for email communications and updated their utilization management processes. Providers must work with their IT departments to unblock specific IP addresses to continue receiving critical emails about approvals and credentialing decisions.
Action Required
Immediately: Contact your IT department to unblock Salesforce email IP addresses (13.108.0.0-13.111.255.255, 96.43.144.0-96.43.159.255, and 182.50.78.0-182.50.78.255) to ensure receipt of approval and credentialing communications. Verify email system supports TLS connections and proper authentication protocols. Update provider information using the Provider Change Information Form within 30 days of any practice changes.