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MedicaidAdministrativeMedium impact

Second Quarter 2025

Molina Healthcare·UT·Provider Bulletin
Effective date
Not stated
We identified it
Jun 19, 2026
Days to comply
—

Summary

Molina Healthcare of Utah has transitioned to Salesforce for email communications and updated their utilization management processes. Medical billing teams must update their email systems to whitelist specific Salesforce IP addresses to receive critical approval and credentialing decisions.

Action Required

Action needed
Immediately: IT department must whitelist Salesforce IP addresses (13.108.0.0-13.111.255.255, 96.43.144.0-96.43.159.255, 182.50.78.0-182.50.78.255) in email systems to receive approval and credentialing communications. Verify TLS support and authentication protocols. Update contact information for utilization management at (844) 826-4335. Failure to whitelist may result in missing critical approval notifications.

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