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MedicaidAdministrativeMedium impact

Q2 2025 Provider Newsletter

Molina Healthcare·NY·Provider Newsletter
Effective date
Not stated
We identified it
Jun 19, 2026
Days to comply
—

Summary

Molina Healthcare of New York has transitioned to Salesforce for email communications and provided updated contact information for utilization management, prior authorizations, and provider information changes. Billing teams need to ensure their IT systems can receive Salesforce emails to avoid missing critical approval and credentialing decisions.

Action Required

Action needed
Immediately: Contact IT department to unblock Salesforce email IP addresses (13.108.0.0-13.111.255.255, 96.43.144.0-96.43.159.255, 182.50.78.0-182.50.78.255) to receive approval and credentialing decisions. Update contact lists with new PA fax numbers: Advanced imaging (877) 731-7218, Medicaid (866) 879-4742, MMP physical & behavioral health (844) 251-1541, Medicare physical & behavioral health (844) 251-1540. Verify TLS security settings are configured properly for Salesforce communication.

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