MedicaidAdministrativeMedium impact
Quarter 2 - 2025
Molina Healthcare·CA·Provider Bulletin
We identified it
Jun 19, 2026
Summary
Molina Healthcare of California has released their Q2 2025 provider newsletter containing multiple policy updates including new Salesforce email communications, utilization management procedures, care management programs, and various operational guidelines for network providers.
Action Required
Immediately: Work with IT department to unblock Salesforce email communications by allowing IP addresses 13.108.0.0-13.111.255.255, 96.43.144.0-96.43.159.255, and 182.50.78.0-182.50.78.255. Verify TLS support and authentication protocols. Update prior authorization submission processes to use correct fax numbers: Advanced imaging (877) 731-7218, Medicaid (800) 811-4804, Marketplace (800) 811-4804. Ensure staff uses Availity portal for PA submissions and status checks.