MedicaidAdministrativeMedium impact
Provider Bulletin 05-22-2025 2025 Year-Round Medical Record Review Program IM IE LA OC SAC SD
Molina Healthcare·CA·Provider Bulletin
Effective date
May 26, 2025
We identified it
Jun 19, 2026
Summary
Molina Healthcare of California is implementing a Year-Round Medical Record Review Program starting May 26, 2025, replacing the traditional HEDIS timeframe-based record collection. Providers will receive member lists with specific record requirements and can submit records via secure email or coordinate site visits throughout the year.
Action Required
Starting May 26, 2025: When contacted by Molina Healthcare staff, promptly respond to medical record requests using the secure email MHCHEDISDepartment@MolinaHealthcare.com or coordinate site visits by calling 1-562-517-1689. Ensure all HIPAA, State, and Plan contractual requirements are followed when submitting PHI electronically. Designate staff to monitor for year-round record requests instead of only during traditional HEDIS periods.