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MedicaidAdministrativeMedium impact

Provider Bulletin 09-24-2025 Reminder: Use Molina's Provider Online Directory to Find In-Network Providers SD

Molina Healthcare·CA·Provider Bulletin
Effective date
Sep 24, 2025
We identified it
Jun 19, 2026
Days to comply

Summary

Molina Healthcare of California reminds providers to use their Provider Online Directory (POD) to find in-network providers for referrals and confirms the process for submitting prior authorization requests through the Availity portal. This bulletin is specific to San Diego County providers and applies to all Molina lines of business.

Action Required

Action needed
Immediately: All providers must use Molina's Provider Online Directory at molinahealthcare.com when making referrals to ensure patients are referred to in-network providers. Staff should bookmark the POD tool and train on searching by specialty, location, and confirming prior authorization requirements. Use the PA LookUp Tool to verify authorization requirements and submit electronic requests through Molina's Availity portal. Failure to refer to in-network providers may result in increased patient costs and potential compliance issues.