MedicaidAdministrativeMedium impact
04-01-2026 Timely Access Standards IM IE LA OC SAC SD
Molina Healthcare·CA·Provider Bulletin
Effective date
Apr 1, 2026
We identified it
Jun 19, 2026
Summary
Molina Healthcare of California has updated their timely access standards for appointment scheduling across multiple counties. The policy establishes specific timeframes providers must meet for different appointment types, including emergency care (immediately), urgent care (48-96 hours), routine care (10-15 business days), and preventive care (20 business days).
Action Required
Effective April 1, 2026: All providers must ensure compliance with Molina's appointment scheduling timeframes. Front desk staff must schedule emergency care immediately, urgent care within 48-96 hours depending on prior authorization needs, routine care within 10-15 business days, and preventive care within 20 business days. Implement 24/7 phone coverage with proper emergency instructions. Molina will monitor compliance and implement corrective actions for non-compliance.