MedicaidAdministrativeMedium impact
04-16-2026 Interpretation Services for Molina Providers IM IE LA OC SAC SD
Molina Healthcare·CA·Provider Bulletin
Effective date
Apr 16, 2026
We identified it
Jun 19, 2026
Summary
Molina Healthcare of California announces availability of free interpretation services for members through Hanna Interpreting Services, including telephonic, video remote, and in-person interpretation. Providers must notify Molina when canceling or rescheduling interpretation appointments and are encouraged to schedule services early when language assistance is needed.
Action Required
Immediately: Front desk staff must begin offering interpretation services to Molina members at no cost when needed. For telephonic interpretation, call (833) 739-6055. For video or in-person services, register at molina.hannahub.ai/. Staff must notify Molina Contact Center when canceling or rescheduling member interpretation appointments to reduce no-show costs. Schedule interpretation services as early as possible when language assistance is identified.