CommercialAdministrativeMedium impact
Keep your online directory profile up-to-date
Cigna·Psychiatry·Network
Effective date
Apr 1, 2024
We identified it
Jun 19, 2026
Summary
Evernorth Behavioral Health requires participating providers to verify their online directory information every 90 days via email to comply with the Consolidated Appropriations Act. Providers must respond at least once per calendar year to remain searchable in Cigna and Evernorth directories, or they will be removed from directory searches.
Action Required
Every 90 days: Review and respond to Evernorth directory verification emails with subject line 'Action Required: Your Evernorth Behavioral Health Directory Listing'. Verify or update provider name, address, telephone numbers, specialty, and digital contact information. Must respond at least once per calendar year to maintain searchability in Cigna.com and well.evernorth.com directories. California providers must respond twice annually. If no verification emails received, send updated email address to BehavioralDirectory@Evernorth.com with name and TIN/NPI.