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Behavioral Complex Case Management Program: Key findings from 2023 evaluation

Cigna·Psychiatry, Family Medicine, Internal Medicine +1 more·Medical Policy
Effective date
Not stated
We identified it
Jun 19, 2026
Days to comply
—

Summary

This is an evaluation report of Evernorth's Behavioral Complex Case Management Program from 2023, showing program performance metrics and screening results. No policy changes or new requirements are announced - this is informational only about an existing program's effectiveness.

Action Required

Action needed
No immediate action required. This is an informational report on program performance. Billing teams should be aware that Evernorth offers behavioral case management services for eligible patients - contact the number on patient ID cards for eligibility verification.

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