ExchangeCoverageMedium impact
Individual & Family Plans market changes effective January 1, 2025
Cigna·PA, SC, UT, FL, IL·Coverage
Effective date
Jan 1, 2025
We identified it
Jun 19, 2026
Summary
Cigna Healthcare will discontinue Individual & Family Plans in Pennsylvania, South Carolina, Utah, Leon County FL, Lake County IL, and McHenry County IL effective January 1, 2025. Billing teams can submit claims for services rendered through December 31, 2024, but must verify patient eligibility before providing services in 2025.
Action Required
Before January 1, 2025: Front desk staff must verify patient eligibility and benefits for all Cigna Healthcare Individual & Family Plan members from the affected markets before scheduling or rendering services in 2025. Continue processing claims for services rendered through December 31, 2024. Update patient records to reflect coverage termination for affected members.