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CommercialAdministrativeMedium impact

New guest access to HealthPartners provider portal

Cigna·Coverage
Effective date
Dec 6, 2024
We identified it
Jun 19, 2026
Days to comply

Summary

HealthPartners has implemented guest access to verify customer eligibility without account registration at healthpartners.com/guesteligibility, and updated their paper claims mailing address to PO Box 21024, Eagan, MN 55121.

Action Required

Action needed
Immediately: Billing team must update paper claims mailing address to HealthPartners, PO Box 21024, Eagan, MN 55121. Continue using electronic claims with payer ID 94267 as preferred method. Front desk staff can use new guest portal at healthpartners.com/guesteligibility for quick eligibility verification without registration.

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