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CommercialCoverageMedium impact

Lactation counseling for your patients with Cigna Healthcare plans

Cigna·OB-GYN, Family Medicine, Pediatrics·Network
Effective date
Jan 3, 2025
We identified it
Jun 19, 2026
Days to comply

Summary

Cigna Healthcare now provides 100% coverage for lactation counseling services through their national network with Aeroflow Healthcare and Wildflower Health. Patients can access virtual and online lactation support during third trimester and postpartum period with no cost sharing when using participating providers.

Action Required

Action needed
Immediately: Front desk staff should inform pregnant and postpartum patients with Cigna Healthcare plans about available lactation counseling benefits. Provide patients with scheduling options including the Cigna Healthy Pregnancy app, text messaging (844.694.0020), or direct websites (Aeroflow Healthcare and Wildflower Health). Refer patients to participating providers to ensure 100% coverage - non-participating providers may have no coverage or limited coverage depending on out-of-network benefits.