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PRC document platform outage

HMSA·HI·Provider News
Effective date
Not stated
We identified it
Oct 22, 2026
Days to comply
—

Summary

HMSA's document platform is currently experiencing an outage. This is an informational notice about a temporary service disruption with no stated effective date, policy change, or deadline. The billing team should monitor for updates but no workflow changes are required at this time.

Action Required

Action needed
No action required. This is a service status notification, not a policy change. Monitor HMSA communications (https://hmsa.com/PrcArticle?url=/prc/news/2026/10/prc-document-platform-outage) for restoration updates and resume normal document platform workflows once service is restored.

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