CommercialAdministrativeMedium impact
Cigna Healthcare disaster support
Cigna·Quality Measures
Effective date
Jan 30, 2025
We identified it
Jun 19, 2026
Summary
Cigna Healthcare has updated their disaster support policy outlining available accommodations during disasters, including potential waivers of prior authorization, referral requirements, and in-network restrictions. The policy provides resources for both patients and providers during emergencies, with specific mention of current California wildfire accommodations.
Action Required
Immediately: Review current disaster accommodations on Cigna's provider portal when disasters affect your area. Be prepared to utilize relaxed prior authorization and referral requirements during declared disasters. Monitor Cigna communications for specific accommodations during local emergencies that may allow out-of-network care billing or waived documentation requirements.