CommercialAdministrativeMedium impact
OneHealthPort single sign-on service to Provider.Evernorth.com has ended
Cigna·Psychiatry·General
Effective date
Nov 19, 2024
We identified it
Jun 18, 2026
Summary
OneHealthPort's single sign-on service to Provider.Evernorth.com ended on November 19, 2024. Providers who used this service must now register directly for the Evernorth provider portal to access patient benefits verification, claims status, and appeals functions.
Action Required
Immediately: Providers who previously used OneHealthPort single sign-on must register directly at Provider.Evernorth.com and identify a website access manager. Contact Internet Customer Service Advocate team at 888.736.7499 (press '1' for provider) if you need assistance with registration or identifying a website access manager. Without registration, you cannot access the portal for eligibility checks, claims status, or appeals unless using EDI transactions.