All PlansAdministrativeLow impact
Working together for better health: Enhancing continuity and coordination of care
Cigna·Psychiatry, Family Medicine, Internal Medicine·Coverage
Effective date
Sep 18, 2025
We identified it
Jun 18, 2026
Summary
Evernorth Behavioral Health is enhancing care coordination between medical and behavioral health providers. The policy emphasizes the importance of whole person health and provides guidance on obtaining patient consent for information sharing between providers.
Action Required
Review the Evernorth Behavioral Administrative Guidelines Quality Management section for care coordination tools and best practices. Educate staff on the importance of revisiting patient consent conversations for information sharing if initially declined.