All PlansAdministrativeLow impact
Changes to your Provider.Evernorth portal login screens
Cigna·General
Effective date
Sep 27, 2025
We identified it
Jun 18, 2026
Summary
The Evernorth provider portal login screens have been redesigned effective September 27, 2025. While the appearance has changed, providers can continue using their current username and password, and will now receive account-related notifications from a new email address: noreply@universal.account.evernorth.com.
Action Required
No immediate action required: Staff can continue using current login credentials for Provider.Evernorth.com. Update email filters to allow messages from noreply@universal.account.evernorth.com to ensure receipt of account-related notifications for portal access changes.