CommercialCoverageMedium impact
How our national virtual care provider network can support your care and treatment plans
Cigna·Coverage
Effective date
Oct 15, 2025
We identified it
Jun 18, 2026
Summary
Cigna Healthcare has expanded its national virtual care provider network to support primary care providers and their patients. The network offers in-network virtual services across multiple specialties including primary care, dermatology, physical therapy, urgent care, and others, with providers receiving secure updates about their patients' virtual care visits.
Action Required
Immediately: Billing team should familiarize themselves with Cigna's national virtual care provider network and standard referral processes. Front desk staff should inform Cigna patients about available virtual care options for in-between visits. Providers can refer patients using standard referral processes, and patients can self-refer depending on the virtual care provider.