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Provider Directory
HMSA·HI·Provider News
We identified it
Oct 4, 2026
Summary
HMSA requires all providers to submit quarterly attestations confirming the accuracy of their practice information in the provider directory, effective immediately with the next deadline of November 30. Providers must verify and update all directory data points (name, specialty, office locations, contact information, board certifications, new patient status, etc.) on the HMSA provider self-service portal or via email. Failure to complete attestation by the quarterly deadline will result in removal from the provider directory.
Action Required
By November 30, 2024: Providers must complete quarterly attestation on HMSA's provider self-service portal (or email to provider_attestation@hmsa.com if technical issues occur) confirming directory information accuracy. Front desk/administrative staff should immediately verify all practice data on hmsa.com/search/providers and update the following in the portal: practice name, provider gender, participating office locations, specialty, medical group affiliations, facility affiliations, languages spoken by providers and staff, new patient acceptance status, contact information, and board certifications. Any changes to address, phone number, or patient acceptance must be submitted immediately. Consequences: Failure to submit attestation by each quarterly deadline will result in automatic removal from the HMSA provider directory, blocking patient access and referrals.