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Help Us Measure Access to Specialty Care
HMSA·HI · Dermatology, OB-GYN, Ophthalmology +4 more·Provider News
We identified it
Oct 4, 2026
Summary
HMSA is conducting a telephone survey (mid-October through November 2026) via Press Ganey to measure specialty care appointment availability across their provider network. This is an informational policy requesting provider participation in a quality measurement initiative; it does not change billing codes, reimbursement, coverage, or prior authorization requirements. Practices may be contacted and are encouraged to respond to help HMSA assess access metrics for high-volume specialties (dermatology, OB-GYN, ophthalmology) and high-impact specialties (cardiology, nephrology, oncology/hematology).
Action Required
No billing workflow changes required. Administrative action only: If Press Ganey contacts your office between mid-October and November 2026, designate office staff to participate in the brief telephone survey. No operational, coding, or claims submission changes are needed. This is a voluntary quality measurement initiative and does not affect claims processing, prior authorization, or reimbursement.