All PlansDocumentationMedium impact
Why Clear and Complete Allergy Records Matter
Cigna·Pharmacy
Effective date
Jun 17, 2026
We identified it
Jun 18, 2026
Summary
Cigna Healthcare emphasizes the importance of maintaining clear, complete, and easily accessible allergy records in patient medical records. This policy update highlights documentation requirements that will be assessed during annual medical record reviews, focusing on drug allergies and adverse reactions that must be clearly documented, readable, and easy to locate.
Action Required
Immediately: Providers and clinical staff must ensure all patient allergy information is clearly documented in medical records, including specific reaction types and severity (rash, hives, anaphylaxis). Review and update allergy records at each patient visit. Ensure allergy information is easily accessible and readable for annual Cigna Healthcare medical record reviews. Update EMR templates to capture complete allergy histories including drug allergies and adverse reactions.